Shipping policy

All orders are made to order by hand in our production facility with the upmost of care and attention to detail.

We treat all orders first come first served, so right now hand made custom production time averages 3-7 days after payment. We never rush production as each piece is kept to the highest standard. You will always be kept updated on your piece throughout this time frame.

Please also be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure fastest possible production and delivery.

Shipping times refer to time in transit after the piece completes production and leaves our factory - once your piece is shipped out, you will receive a tracking number which you can use to monitor shipping progress.

We offer a range of shipping options to all countries globally, with different prices to reflect different shipping speeds...

Shipping time guidelines are as follow:

UK Shipping:

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production is complete. Fully tracked and signed service.

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production is complete. Fully tracked and signed service.

EU Shipping:

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production is complete. Fully tracked and signed service.

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production is complete. Fully tracked and signed service.

US Shipping:

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production is complete. Fully tracked and signed service.

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production is complete. Fully tracked and signed service.

Australia/New Zealand/Canada/Asia Shipping:

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production is complete. Fully tracked and signed service.

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production is complete. Fully tracked and signed service.

Rest of World Shipping:

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production is complete. Fully tracked and signed service.

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production is complete. Fully tracked and signed service.